NMLS: 1968881

(408) 877-8000

info@loanfactory.com

Office hours:

  • Monday - Friday: 6:00 AM - 5:00 PM
  • Saturday: By Appointment

State Licenses:

Teena Nguyen avatar

Teena Nguyen

Corporate Loan Officer
Complaints:

If you would like to report a complaint, please contact our Client Advocate Department at:

We will respond as soon as possible.

Google Reviews

Florencia Aguilar
Florencia Aguilar
2026-07-16
(Translated by Google) Our experience with Loan Factory was simply exceptional. From day one until we received final approval to close on our home, Iris and Andrés were by our side every step of the way. Buying a home can be a stressful and uncertain process, but thanks to their professionalism, patience, dedication, and excellent communication, everything was much easier than we imagined. They were always available to answer our questions, guide us, and provide the peace of mind we needed. From the bottom of our hearts, we couldn't have achieved this dream without Iris and Andrés's help. Their commitment, effort, and the passion they bring to their work made a huge difference for our family. We feel deeply grateful, happy, and blessed to have had them with us during this important step in our lives. We wholeheartedly recommend Loan Factory, especially Iris and Andrés. Thank you for making it possible for us to be on the verge of becoming homeowners today. We will always be grateful for everything you did for us! (Original) Nuestra experiencia con Loan Factory fue simplemente excepcional. Desde el primer día hasta recibir la aprobación final para el cierre de nuestra casa, Iris y Andrés estuvieron a nuestro lado en cada paso del proceso. Comprar una casa puede ser un proceso estresante y lleno de dudas, pero gracias a su profesionalismo, paciencia, dedicación y excelente comunicación, todo fue mucho más fácil de lo que imaginábamos. Siempre estuvieron disponibles para responder nuestras preguntas, orientarnos y brindarnos la tranquilidad que necesitábamos. De corazón, no podríamos haber logrado este sueño sin la ayuda de Iris y Andrés. Su compromiso, esfuerzo y la pasión con la que hacen su trabajo marcaron una gran diferencia para nuestra familia. Nos sentimos profundamente agradecidos, felices y muy bendecidos por haber contado con ellos durante este importante paso en nuestras vidas. Recomendamos a Loan Factory con toda confianza, especialmente a Iris y Andrés. Gracias por hacer posible que hoy estemos a punto de convertirnos en propietarios de nuestro hogar. ¡Siempre estaremos agradecidos por todo lo que hicieron por nosotros!
Thảo Phạm
Thảo Phạm
2026-07-16
Thanks you Bao Nguyen and Sophie Pham, you guys are really enthusiastic, answer all the questions that I asked and helped me a lot.
P Van
P Van
2026-07-14
Loan Factory was awesome. Marcus and Lena got all the documents on their end ready within 2 weeks. Would highly recommend them. Went to closing without a problem. Highly recommend them!!
ZMAN ZMAN
ZMAN ZMAN
2026-07-10
My loan officer, Stefan, and processor, Will, were absolutely fantastic throughout the entire home loan process. They made everything easy to understand, kept me informed every step of the way, and were always quick to respond whenever I had questions. When unexpected issues came up with my file, they worked tirelessly to find solutions instead of giving up. They also went above and beyond when the new lender had difficulty accepting the appraisal transfer—Will and Stefan fought hard to get it approved and kept the loan moving forward. Their professionalism, dedication, and persistence truly made all the difference. I couldn't have asked for a better team, and I highly recommend Stefan, Will, and Loan Factory to anyone looking for a smooth and stress-free mortgage experience.
Khang Nguyen
Khang Nguyen
2026-07-10
They are so friendly,helpful and good service
Kyle Vo
Kyle Vo
2026-07-09
Excellent group.
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